teshoki Privacy Policy

This page describes what we collect when you use teshoki and how we keep that data protected. We take privacy seriously and follow applicable data protection laws in every jurisdiction where teshoki operates. When you create an account, fund it via DANA, e-wallet, mobile banking, or bank transfer, or place a bet on Liga 1 or any other sport, we collect specific information to verify your identity, prevent fraud, and deliver our service.

Our privacy practices reflect our commitment to transparency. We do not sell your personal data to advertisers or third parties. We do share certain details with payment processors, banking partners, and regulatory bodies only where necessary to complete transactions or comply with law. This policy outlines exactly what we collect, how we use it, and your rights over that data.

If you have questions about how teshoki handles your information, or if you wish to access, correct, or delete your data, our support team can assist. Contact details appear at the end of this policy.

What Data We Collect on teshoki

We collect several categories of information. First is identity data: your full legal name, email address, mobile phone number, and date of birth. During account verification, we request a scan of your national ID and a proof-of-address document (utility bill, bank statement, etc.). This Know Your Customer (KYC) process is required by law to prevent money laundering and fraud.

Second is payment data. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record your transaction ID, deposit amount, and timestamp. We do not store your full card numbers or e-wallet passwords; payment processors handle that encryption themselves. We only see confirmation that your transfer arrived.

Third is gameplay and betting data. We log every wager you place on Liga 1, Piala Indonesia, Piala AFF, Champions League, or any other market. We track your slots session history, live-dealer game participation, and esports betting activity. This data helps us detect unusual patterns (potential account compromise) and settle disputes if you question a game outcome.

Fourth is device and usage data. We log your IP address, device type (mobile, tablet, desktop), browser type, and the pages you visit within teshoki. This helps us troubleshoot technical issues and detect multiple accounts from the same device (which can indicate fraud or rule-breaking).

We do not sell your data to third parties

Your personal information is not shared with advertisers, data brokers, or marketing firms. We share data only with payment processors, banks, and government authorities when legally required.

How We Use Your Data

We use identity and KYC data to verify you are who you claim to be and that you are not in a jurisdiction where teshoki is prohibited. We perform this check once during signup and periodically review accounts for compliance.

We use payment data to process your deposits and withdrawals. When you request a withdrawal, we route funds to the same payment method you used to deposit—whether that is mobile banking, your local payment bank account, or another corridor. This same-method routing is a fraud-prevention measure.

We use gameplay and betting data to settle your wagers accurately, detect cheating or account-sharing, and provide you with account statements and transaction history. If you query a bet, we can show you the exact odds you accepted, your stake, and the settlement details.

We use device and usage data to detect compromised accounts (e.g., if your account suddenly logs in from a new country), prevent duplicate accounts, and diagnose technical problems. We also use this data for fraud detection and to comply with anti-money-laundering regulations.

Your data stays with teshoki—protected, encrypted, and shared only where law or legitimate operation requires.

teshoki privacy team

Third-Party Processors and International Transfer

We work with third parties to run teshoki. Our payment processors (e-wallet providers and banks) handle online payment, e-wallet, mobile banking, local payment, and bank virtual account transactions. Our hosting provider stores our servers (which may sit outside your jurisdiction—e.g., on cloud infrastructure in Singapore or Australia). Our identity verification vendor scans your national ID and performs KYC checks. These processors operate under data protection agreements that bind them to the same confidentiality and security standards we follow.

When we transfer your data to international processors, that data receives protection equivalent to or stronger than Indonesian data protection law. We do not permit processors to use your data for their own marketing or purposes beyond what teshoki requires.

Cookies and Tracking on teshoki

We use cookies to keep you logged in and remember your preferences (language, theme, bet slip defaults). These are session cookies that expire when you close your browser, or persistent cookies that last up to one year. We do not use cookies for tracking your behavior across other websites; teshoki cookies only function on teshoki.

We may use analytics tools (such as Google Analytics) to understand how users navigate teshoki—which pages are most popular, where users drop off, etc. These analytics are anonymized and do not reveal your identity. If you prefer not to be tracked, most browsers allow you to disable cookies or set "Do Not Track" headers, though this may affect your experience on teshoki.

Your Rights Over Your Data

Under data protection law, you have the right to access, correct, and delete your personal information. You can request a copy of all data we hold about you; we will provide it within 30 days. If you spot errors in your identity or payment data, contact us and we will correct them. If you wish to delete your account and associated data, we can deactivate your account; remaining data is retained for tax and regulatory compliance (typically 5–7 years) before permanent deletion.

You also have the right to object to certain uses of your data—for example, if you do not want us to use analytics to track your page visits. Contact our support team to discuss these rights; we will work with you to find a solution that respects your privacy while allowing teshoki to operate legally.

Data Retention and Security

We retain your identity and KYC data for as long as your account is active, plus 7 years after closure (for tax and AML compliance). Payment and gambling transaction records are kept for 7 years. Device and usage logs are retained for 90 days unless needed for an active investigation. We encrypt all data in transit (using TLS) and at rest (using AES-256 or equivalent). Our servers are protected by firewalls, intrusion detection, and regular security audits.

Despite these protections, no system is non-specific info secure. If we discover a data breach affecting teshoki, we will notify affected users within 72 hours and provide guidance on protective steps (e.g., password reset, account monitoring).

  • 1
    Data access requestYour right

    Contact teshoki support with "Data Access Request" in the subject line. We will compile all personal data we hold and provide it within 30 days, free of charge.

  • 2
    Data correctionYour right

    If your name, email, or payment details are incorrect, we will update them immediately. Provide proof (e.g., updated ID) if the change is significant.

  • 3
    Account deletionYour right

    Request account closure and permanent deletion. We will deactivate your account immediately; personal data is deleted after regulatory retention windows (typically 7 years).

Children and Age Restrictions

teshoki is restricted to adults only. We do not knowingly collect data from anyone under the legal age of majority in their jurisdiction (typically 18 or 21). During signup, we ask for your date of birth. If we discover an underage user, we immediately deactivate the account and refund any deposits. If you are a parent or guardian concerned about a minor using teshoki, contact our support team.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or law. We will notify you of material changes via email or a notice within your teshoki account. Your continued use of teshoki after changes are posted constitutes acceptance of the updated policy. If you disagree with a change, you may request account closure.

Contact teshoki

If you have questions about how teshoki handles your data, wish to exercise your privacy rights, or suspect a data breach, contact our support team. We respond to privacy inquiries within 48 hours. You can reach us via:

  • Email: [email protected]
  • In-app support: Help menu → Privacy & Data
  • Mailing address: Available upon request

Summary: teshoki Privacy in Practice

We at teshoki collect your identity, payment, and gambling data to verify you, process your deposits and withdrawals, settle your wagers, and comply with law. We protect this data with encryption and limit access to essential personnel. We do not sell your data. We do share it with payment processors, banks, and regulators when necessary. You have the right to access, correct, and delete your information.

Your privacy is a cornerstone of teshoki. Whether you're betting on Liga 1 in Jakarta, using QRIS to fund your account during Idul Fitri, or playing slots on a quiet weekend in Surabaya, your data remains protected and confidential. If you have concerns, our support team is available to discuss your privacy rights and how we handle your information.

This privacy policy is effective as of the date you first access teshoki and remains in force for as long as you maintain an account. By using teshoki, you consent to the practices described here.

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